Mental Hardening – Your Downfall… Stopped

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Mental Hardening – Your Downfall… Stopped

495.00

Course Name: Mental Hardening – Your Downfall… Stopped

Length: 2 Hours

Location: Imperial County Office

Instructor: Professor Emeritus Rob Chell MBA, Six Sigma Black Belt

Hour One: Workplace Violence Vs. Leadership

Discussed: Loyalty, Relationship Building & Classifications, Troublesome Employees, Hostile Customers, Employee Expectations, Morale Propagation, and Statistics 

Hour Two: From Soft to Hard Target

Discussed: Narcissistic Machiavellian Personalities, Resistance Tactics, Rules of Engagement, Distraction and Evasion Techniques, Baseline Mental States, Manipulation Countermeasures, Loss Aversion, and Utilized Head Games

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