Tier 1 Delinquent Customer Handling

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Tier 1 Delinquent Customer Handling

295.00

Course Length: 2.5 Hours

Location: Imperial County Office

Instructor: 20+ Years Operational Experience| MA, MBA or DBA, PhD | Industry Certification

Course: Tier 1 Delinquent Customer Handling

Course Agenda:

  • Delinquent Customer Management
  • Delinquent Customer Topics
  • Billing Systems
  • Aged Trial Balance
  • Receivables
  • Collections
  • Saving the Relationship
  • Feedback Loops
  • Handling Customer Excuses
  • Common Pitfalls and Mistakes     

 

 

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