Tier 1 Delinquent Customer Handling
Tier 1 Delinquent Customer Handling
295.00
Course Length: 2.5 Hours
Location: Imperial County Office
Instructor: 20+ Years Operational Experience| MA, MBA or DBA, PhD | Industry Certification
Course: Tier 1 Delinquent Customer Handling
Course Agenda:
- Delinquent Customer Management
- Delinquent Customer Topics
- Billing Systems
- Aged Trial Balance
- Receivables
- Collections
- Saving the Relationship
- Feedback Loops
- Handling Customer Excuses
- Common Pitfalls and Mistakes